
Effective date: July 6, 2026
We want you to get the right part. If something is not right, you may return most items within 30 days of delivery.
To be eligible for a return, an item must be new, unused, and in its original packaging. For safety reasons, capacitors that have been installed, wired, or otherwise put into service cannot be returned.
Email support@zapcans.com with your order number and the item you would like to return. We will reply with return instructions and the return address. Returns sent without prior contact may not be processed.
Customers are responsible for return shipping costs unless the item arrived defective or we made an error, in which case we will cover return shipping. We recommend a trackable shipping method; we cannot be responsible for items lost in return transit.
Once we receive and inspect your return, we will email you to confirm. Approved refunds are issued to your original payment method within 5 business days. Depending on your bank, it may take a few additional days for the credit to appear.
If your item arrives defective, damaged, or incorrect, email support@zapcans.com within 30 days and we will make it right with a replacement or full refund, including any shipping costs.
Questions about a return? Email support@zapcans.com.